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HP Pavilion x360 14 Maintenance And Service Manual

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  Summary of Contents for HP Pavilion x360 14 Series

  • Page 1 Maintenance and Service Guide HP Pavilion x360 fourteen Convertible PC IMPORTANT! This document is intended for HP authorized service providers just.
  • Page 2 Intel, Core, and Pentium are trademarks of Intel leap by the terms of the HP End User License Not all features are bachelor in all editions or Corporation or its subsidiaries in the U.Southward.
  • Page 3 Safe warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, practise not place the device direct on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Exercise not allow some other hard surface, such as an adjoining optional printer, or a soft surface, such equally pillows or rugs or clothing, to cake airflow.
  • Page iv Safety warning notice...
  • Page 5: Table Of Contents

    Tabular array of contents 1 Production description ............................i two Getting to know your estimator ........................5 Right side ................................5 Left side ................................. 6 Brandish ..................................8 Keyboard area ................................ 9 TouchPad ............................. 9 Lights ..............................10 Speakers and fingerprint reader ....................... 11 Special keys ............................
  • Page 6 Using HP PC Hardware Diagnostics UEFI ......................72 Starting HP PC Hardware Diagnostics UEFI ..................73 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..........73 Downloading the latest HP PC Hardware Diagnostics UEFI version ......73 Downloading HP PC Hardware Diagnostics UEFI past production name or number (select products merely) .....................
  • Page 7 Backing upwards information and creating recovery media ..................76 Using Windows tools ......................... 76 Using the HP Cloud Recovery Download Tool to create recovery media (select products merely) ..76 Restoring and recovery ............................77 Restoring, resetting, and refreshing using Windows tools .............. 77 Recovering using HP Recovery media ....................
  • Page 8 viii...
  • Folio 9: Product Description

    Production components and their descriptions Category Clarification Product Name HP Pavilion x360 14 Convertible PC Model numbers: 14-dh0xxx, 14q-dh0xxx, 14t-dh000 Processor 8th generation Intel® Core™ processors Intel Core i7-8565U (1.8 GHz, turbo upward to iv.6 GHz), 2400 MHz FSB, 8 MB L3 cache, quad core, xv West Intel Core i5-8265U (ane.6 GHz, turbo up to 3.9 GHz), 2400 MHz FSB, six MB L3 cache, dual core, 15 W...
  • Page x Supports HP Audio Boost Dual speakers Video HP Broad Vision HD Camera - indicator LED, USB2.0, Hard disk BSI sensor, f2.0, WDR, 88° WFOV 720p by thirty frames per second Dual array digital microphone with advisable software - beam forming, echo cancellation, noise...
  • Page xi Support for modern trackpad gestures Taps enabled every bit default Power requirements Battery Supports a 3-jail cell, 41 Whr, polymer/prismatic-mix battery Bombardment life enhancement Supports battery fast accuse Air conditioning adapter 65 Due west HP Smart AC adapter (non-PFC, standard butt, four.5 mm, correct bending)
  • Folio 12 Category Clarification 65 W HP Smart AC adapter (non-PFC, standard barrel, four.5 mm) for utilize in Argentina 65 Due west EM HP Smart Air-conditioning adapter (non-PFC, standard barrel, 4.5 mm) 45 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm, right angle) 45 W HP Smart Ac adapter (non-PFC, standard barrel, iv.5 mm) for utilize in Argentine republic...
  • Page 13: Getting To Know Your Computer

    Bulldoze light Blinking white: The hard drive is being accessed. ● ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Memory card reader Reads optional memory cards that enable you to store, manage, share, or admission data. To insert a bill of fare: Concur the card label-side up, with connectors facing the computer.
  • Page fourteen: Left Side

    To reduce the risk of personal injury, adjust the volume earlier putting on headphones, earbuds, or a headset. For boosted safety information, see the Regulatory, Condom, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and and then select HP ▲ Documentation. Note: When a device is connected to the jack, the computer speakers are disabled.
  • Page 15 Tabular array ii-2 Left-side components and their descriptions (connected) Component Description If the figurer has stopped responding and shutdown procedures are ineffective, press and hold the power push button down for at least 5 seconds to plow off the computer. To learn more virtually your power settings, see your power options: Correct-click the Power icon , and then select Power Options.
  • Page 16: Display

    For wireless regulatory notices, come across the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To admission this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Chapter ii Getting to know your computer...
  • Page 17: Keyboard Surface area

    Keyboard expanse TouchPad Table two-four TouchPad components and their descriptions Component Description TouchPad zone Reads your finger gestures to motion the pointer or activate items on the screen. Left TouchPad button Functions similar the left button on an external mouse. Right TouchPad button Functions similar the right button on an external mouse.
  • Page eighteen: Lights

    Lights Table two-five Lights and their descriptions Component Description Caps lock low-cal On: Caps lock is on, which switches the key input to all capital letter messages. Mute low-cal On: Computer sound is off. ● ● Off: Figurer sound is on. Affiliate 2 Getting to know your computer...
  • Page 19: Speakers And Fingerprint Reader

    Speakers and fingerprint reader Table 2-6 Speakers and fingerprint reader and their descriptions Component Description Speakers Produce audio. Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon. To use the fingerprint reader, place your finger on the ▲...
  • Page xx: Special Keys

    Special keys Tabular array 2-seven Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another central. Windows cardinal Opens the Start bill of fare. NOTE: Pressing the Windows fundamental once again will close the Start menu.
  • Folio 21: Bottom

    Bottom Table ii-eight Bottom components and their descriptions Component Description Vent Enables airflow to cool internal components. NOTE: The calculator fan starts up automatically to cool internal components and prevent overheating. Information technology is normal for the internal fan to cycle on and off during routine operation.
  • Page 22: Labels

    Labels The labels affixed to the computer provide information yous may need when you troubleshoot organization problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product. IMPORTANT: Check the following locations for the labels described in this department: the bottom of the calculator, within the bombardment bay, nether the service door, on the back of the brandish, or on the bottom of a tablet kickstand.
  • Folio 23: Illustrated Parts Catalog

    Illustrated parts catalog Annotation: HP continually improves and changes product parts. For consummate and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your state or region, and then follow the on-screen instructions. Computer major components Calculator major components...
  • Page 24 Table three-1 Calculator major components and their descriptions Item Component Spare office number Display assembly: The display assembly is spared at the subcomponent level only. For more brandish assembly spare part information, see Display assembly subcomponents on page Keyboard/top cover (includes keyboard cablevision) For a detailed list of country codes, run across Keyboard/elevation cover on folio 68 For use in models with a backlit keyboard:...
  • Page 25 Table 3-1 Figurer major components and their descriptions (connected) Particular Component Spare role number Speakers (include left and right speakers and cable) L51127-001 System board (includes processor) Annotation: All system lath spare role kits include replacement thermal textile. All system boards employ the post-obit role numbers: xxxxxx-001: Not-Windows operating systems xxxxxx-601: Windows operating system For use in models with detached graphics memory:...
  • Page 26 Table three-1 Reckoner major components and their descriptions (continued) Detail Component Spare function number Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2 924813-855 Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.ii L17365-005 (17) Solid-state bulldoze (M.2) 512 GB, PCIe, TLC L60104-001 512 GB, PCIe, value...
  • Page 27: Display Assembly Subcomponents

    Brandish associates subcomponents Table iii-two Display assembly components and their descriptions Detail Component Spare role number Brandish panel FHD, 250 nit L51119-001 FHD, 400 nit L54600-001 L51120-001 1000-sensor lath L51111-001 Display/touch control cable L51097-001 Touch command board L51114-001 Camera/microphone module (includes double-sided adhesive) L51139-001 Brandish assembly subcomponents...
  • Page 28 Table iii-2 Display assembly components and their descriptions (continued) Item Component Spare part number Webcam cablevision L51091-001 WLAN antenna L51076-001 Dual WLAN antenna L52530-001 Single Display Swivel Kit (includes left and right display hinges) For use in models with an FHD brandish panel L51105-001 For apply in models with an HD display console L51106-001...
  • Folio 29: Mass Storage Devices

    Mass storage devices Table 3-3 Mass storage devices and their descriptions Item Component Spare role number Hard bulldoze embrace For use in models without a fingerprint reader L51121-001 For utilize in models with a fingerprint reader L51122-001 Hard bulldoze ane TB, 5400 rpm, hybrid viii GB SSD 924036-860 1 TB, 5400 rpm L30422-006...
  • Page xxx: Cables

    Cables Table 3-4 Cables and their descriptions Detail Component Spare part number TouchPad cable L51092-001 Ability push button board cablevision L51094-001 Difficult drive cablevision L51095-001 USB/audio board cable L51093-001 Fingerprint reader cable L51096-001 Chapter 3 Illustrated parts itemize...
  • Page 31: Miscellaneous Parts

    65 W Air conditioning adapter (non-PFC, Southward-3P, 4.five mm) for use in Argentine republic 710340-850 45 West HP Smart AC adapter (non-PFC, RC, 4.5 mm, not-slim) 741727-001 45 Westward HP Smart Air-conditioning adapter (non-PFC, RC, iv.5 mm) for use in Argentina 741553-852 Power cord, (C5, ane.00 thou) For utilize in Argentina...
  • Page 32 Table 3-5 Miscellaneous parts and their descriptions (continued) Component Spare part number HP USB-C-to-RJ-45 adapter 855560-001 Screw Kit L51126-001 Affiliate iii Illustrated parts itemize...
  • Page 33: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required Yous will need the following tools to complete the removal and replacement procedures: Non-marker, non-conductive pry tool ● Magnetic Phillips P1 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and associates procedures.
  • Page 34: Drive Treatment

    Bulldoze treatment Of import: Drives are frail components that must be handled with care. To prevent impairment to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a difficult drive, close down the computer. If you are unsure whether the computer is off or in Hibernation, turn the figurer on, and and then shut information technology down through the operating organization.
  • Folio 35: Generating Static Electricity

    IMPORTANT: To prevent damage to the device when you lot are removing or installing internal components, notice these precautions: Proceed components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
  • Page 36: Personal Grounding Methods And Equipment

    Avert contact with pins, leads, or circuitry. ● ● Identify reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive foam. Personal grounding methods and equipment Use the following equipment to foreclose static electricity damage to electronic components: Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the basis cords. ●...
  • Page 37: Packaging And Transporting Guidelines

    Field service kits ● ● Static sensation labels ● Wrist straps and footwear straps providing 1-megohm +/- ten% resistance ● Material handling packages ● Conductive plastic numberless ● Conductive plastic tubes ● Conductive tote boxes Opaque shielding bags ● Transparent metallized shielding bags ●...
  • Page 38: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts tin damage the computer or void the warranty. Annotation: HP continually improves and changes product parts. For complete and electric current information on supported parts for your computer, get to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 50 screws that must be removed, replaced, and/or loosened when servicing the computer.
  • Page 39: Lesser Cover And Prophylactic Foot Kit

    Bottom cover and Rubber Foot Kit Table v-1 Bottom cover and Rubber Human foot Kit descriptions and part numbers Description Spare function number Bottom cover for utilise in models with detached graphics retentiveness: Ash gray L51085-001 ● Natural silvery L51089-001 ● Luminous aureate L51090-001 ●...
  • Page 40 Identify a suction cup on the bottom cover (1), then pull the lever to secure the cup (2). Employ the suction cup handle to pull the lesser embrace upwards to undo information technology from the computer (1), then remove the lesser cover from the computer (ii). To install the lesser cover: With the computer upside down, place the forepart of the embrace on the pinnacle of the computer (1), and then rotate the cover into place (2).
  • Page 41 Replace the screws and feet. Component replacement procedures...
  • Page 42: Battery

    Battery Table 5-2 Battery description and part number Description Spare part number Battery (3-cell, 41 Whr) L11119-856 Before removing the bombardment, follow these steps: Prepare the reckoner for disassembly (Preparation for disassembly on page 30). Remove the lesser comprehend (see Bottom cover and Rubber Human foot Kit on page 31).
  • Folio 43: Wlan Module

    WLAN module Table 5-3 WLAN module descriptions and part numbers Description Spare part number Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.two L17365-005 Realtek RTL8822BE 802.11ac ii × 2 Wi-Fi + Bluetooth 4.2 924813-855 WLAN module gasket (included in Miscellaneous kit) L54102-001 Circumspection: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 44 Remove the WLAN module (iii) past pulling the module away from the slot at an angle. Models with two antennas Models with one antenna Notation: If the WLAN antenna is not connected to the concluding on the WLAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration.
  • Page 45: Difficult Drive And Hard Drive Embrace

    Hard drive and hard drive cover Tabular array 5-4 Hard bulldoze and hard drive cover descriptions and part numbers Clarification Spare function number Hard bulldoze, 1 TB, 5400 rpm, hybrid 8 GB SSD 924036-860 Difficult bulldoze, 1 TB, 5400 rpm L30422-006 Hard drive, 500 GB, 5400 rpm 778186-005 Hard drive encompass for apply in models without a fingerprint reader...
  • Page 46 If it is necessary to remove the rubber hard drive comprehend, pull the sides of the cover outward (one), and then remove the cover from the hard drive (2). If it is necessary to remove the foil from the difficult drive, elevator the 2 foil tabs from on top of the connector (1), disconnect the connector from the rear of the drive (ii), pull to undo the sides of the foil (iii), and then remove the difficult drive from the foil (4).
  • Page 47 If it is necessary to install foil on the hard bulldoze, insert the connector onto the rear of the bulldoze (1), center the difficult drive to the foil (2), identify the foil tabs over the connector (3), and and then adhere the sides of foil onto the sides of the hard bulldoze (4).
  • Page 48: Solid-Land Bulldoze

    Solid-state bulldoze Table 5-5 Solid-state drive descriptions and part numbers Description Spare part number 512 GB, PCIe, TLC L60104-001 512 GB, PCIe, value L51130-001 256 GB, PCIe L51129-001 128 GB, SATA-3, TLC L51128-001 16 GB, PCIe (Optane Memory Module) L51131-001 Solid-state drive module foil cover L51103-001 Before removing the solid-state bulldoze, follow these steps:...
  • Page 49: Memory Module And Cover

    Retentiveness module and cover Table 5-6 Memory module descriptions and role numbers Description Spare part number Retentiveness comprehend L51104-001 Retentiveness module, viii GB 937236-855 Retention module, 4 GB L10598-855 Earlier removing the retention modules, follow these steps: Gear up the computer for disassembly (Preparation for disassembly on page 30).
  • Page 50 Grasp the edge of the retentiveness module (two), and then gently pull the module out of the slot. Use the same procedure to remove both retention modules. Circumspection: To foreclose damage to the retentivity module, hold the retention module past the edges only. Do not touch the components on the retentivity module.
  • Folio 51 Component replacement procedures...
  • Folio 52: Power Button Board

    Power button lath NOTE: The power button board spare office kit does non include the power button board cablevision. The ability button board cable is bachelor using spare part number L51094-001. Tabular array 5-7 Power button board description and part number Description Spare part number Power button board...
  • Page 53: Ability Button

    Power push Table 5-eight Power button description and function numbers Description Spare part number Ability button, mineral argent L54104-001 Ability button, warm gold L54104-002 Power button, deject blue L54104-003 Power button, pale gilt L54104-004 Power button, natural silver L54104-005 Before removing the power button, follow these steps: Ready the calculator for disassembly (Training for disassembly on page 30).
  • Folio 54: Touchpad

    TouchPad NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is available using spare part number L51092-001. Tabular array 5-ix TouchPad descriptions and part numbers Clarification Spare role number TouchPad, ash silver L51115-001 TouchPad, natural silver L51116-001 TouchPad, luminous gold L51117-001...
  • Page 55: Speakers

    Speakers Table 5-ten Speaker description and part number Clarification Spare part number Speakers (includes left and correct speakers and cables) L51127-001 Before removing the speakers, follow these steps: Set the computer for disassembly (Training for disassembly on page 30). Remove the bottom cover (see Bottom cover and Rubber Foot Kit on page 31).
  • Page 56 Remove the speakers from the computer. Reverse this procedure to install the speakers. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Folio 57: Heat Sink

    Estrus sink Table 5-xi Heat sink descriptions and part numbers Description Spare part number Heat sink for employ in fanless models with an Intel Pentium processor and with UMA graphics L51099-001 Heat sink for use in models with a fan with an Intel Cadre processor and with UMA graphics L51100-001 Heat sink for use in models with an Intel Core processor and with discrete graphics L51101-001...
  • Page 58 Clean thermal material from the surfaces of the system board components (1) (3) and the rut sink (2) (4) each time the heat sink is removed. The reapply. Remove the heat sink from models with integrated UMA graphics: Remove the iv Phillips M2.0 × iv.0 screws (i) that secure the heat sink to the system board. Remove the heat sink (2).
  • Page 59 Clean thermal material from the surfaces of the system board component (one) and the estrus sink (2) each time the heat sink is removed. Then reapply. Reverse this procedure to install the heat sink. Component replacement procedures...
  • Page 60: Fingerprint Reader Board

    Fingerprint reader board Table 5-12 Fingerprint reader board descriptions and office numbers Description Spare function number Fingerprint reader lath, ash silver L51113-001 Fingerprint reader board, natural silvery L51840-001 Fingerprint reader board, luminous aureate L51841-001 Before removing the fingerprint reader board, follow these steps: Prepare the computer for disassembly (Preparation for disassembly on page thirty).
  • Page 61: Fan

    Table v-13 Fan description and function number Description Spare part number L51102-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (Training for disassembly on page 30). Remove the bottom cover (meet Bottom cover and Rubber Foot Kit on folio 31).
  • Page 62: Usb/Audio Board

    USB/audio board NOTE: The USB/sound board spare role kit does non include the audio/USB board cable. The cable is bachelor using spare function number L51093-001. Table five-xiv USB/audio board descriptions and part numbers Clarification Spare part number USB/audio board for utilize in models without a fingerprint reader L51109-001 USB/audio board for use in models with a fingerprint reader L51110-001...
  • Page 63 Remove the board from the computer (2). Reverse this procedure to install the USB/audio board Component replacement procedures...
  • Folio 64: System Board

    System lath NOTE: All system board spare office kits include replacement thermal material. All system boards use the following role numbers: xxxxxx-001: Not-Windows operating systems xxxxxx-601: Windows operating system Tabular array 5-fifteen System board descriptions and office numbers Description Spare part number Arrangement board for use in models with detached graphics retention: Intel Cadre i7-8565U processor and 2 GB GeForce MX250 graphics memory L51138-xx1...
  • Page 65 (8) Backlight cable (ZIF) (9) TouchPad cable from TouchPad (ZIF) (x) Fingerprint board cable from fingerprint board (ZIF) Remove the 5 Phillips M2.0 × 3.0 screws that secure the organisation board to the computer. Component replacement procedures...
  • Page 66 Lift the correct side of the organization board (i), so pull the organisation lath to the correct to remove information technology from the computer (two). Contrary this procedure to install the system board. Chapter five Removal and replacement procedures for authorized service provider parts...
  • Folio 67: Display Assembly

    Display associates Note: The display assembly is spared at the subcomponent level merely. For more than display assembly spare part information, come across the individual removal subsections. Before removing the display assembly, follow these steps: Set the calculator for disassembly (Preparation for disassembly on page 30).
  • Page 68 Separate the display from the computer by pulling the chassis abroad from the display (two). To remove the display panel: Utilise a plastic tool and piece of work around the entire display to separate information technology from the display enclosure (1). Remove the display panel (2). Display panels are bachelor using spare office number L51119-001 for FHD, 250 nit panels, L54600-001 for FHD, 400 nit panels, and L51120-001 for HD panels.
  • Page 69 Utilize a plastic tool to detach the board from the top of the display (two). The g-sensor lath is attached to the display with double-sided agglutinative. The g-sensor lath is available using spare office number L51111-001. If information technology is necessary to replace the brandish/bear on control lath cable from the display console: Disconnect the cable from the ZIF connector on the lath (1).
  • Folio 70 Lift the tape from the bear on command lath connector (5), and and then disconnect the cablevision from the connector (six). The display/affect control board cable is available using spare part number L51097-001. If it is necessary to replace the touch control board from the display panel: Peel the record from the top of the touch control board (i).
  • Folio 71 Lift evenly on both sides of the module to detach the module from the display dorsum cover (one). The camera/microphone module is fastened to the brandish back embrace with double-sided adhesive. Disconnect the cable (2) from the camera/microphone module. The photographic camera/microphone module is available using spare part number L51139-001. If information technology is necessary to replace the display hinges: Remove the three Phillips M2.0 ×...
  • Page 72 If information technology is necessary to remove the hinge covers from the hinges, remove the Phillips two.0 × iii.0 spiral from the inside of each swivel (1), and and then slide the hinge covers off the hinges (2). Hinge covers are bachelor using spare part number L51107-001 for models with an FHD display and L51108-001 for models with an HD brandish.
  • Folio 73 Detach the WLAN antennas (ii) from the brandish dorsum comprehend. (The antennas are fastened to the display back cover with double-sided adhesive.) The WLAN antennas and cables are available using spare office number L52530-001 for a models that apply a unmarried antenna and L51076-001 for models that use dual antennas. Note: The post-obit illustration shows dual antennas.
  • Page 74 Use the following images to install the brandish panel: Install the record on both sides of the display dorsum cover (1). Pull the backing off the top of the tape (2). Insert the panel into the display back embrace (1), and so press it downwards into place (2). Use a tool to make certain the display cablevision and antennas/webcam cablevision are routed correctly through the hinge caps on the inside of the hinges (iii).
  • Folio 75: Power Connector

    Ability connector Table 5-sixteen Power connector description and role number Description Spare role number Power connector L51098-001 Earlier removing the power connector, follow these steps: Prepare the reckoner for disassembly (Training for disassembly on folio 30). Remove the bottom comprehend (run across Lesser cover and Safe Pes Kit on page 31).
  • Page 76: Keyboard/Peak Cover

    Keyboard/elevation encompass The top cover with keyboard remains after removing all other spared parts from the computer. In this department, the first tabular array provides the primary spare part number for the keyboards. The second table provides the state codes. Tabular array 5-17 Keyboard/top encompass descriptions and part numbers Description Spare part number...
  • Page 77: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Back up Banana app. – or – Select the question marker icon in the taskbar.
  • Page 78: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Blazon back up in the taskbar search box, and and so select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.
  • Page 79: Using Hp Pc Hardware Diagnostics

    The tool runs inside the Windows operating system in social club to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, get-go you must download and install it. To download HP PC Hardware Diagnostics Windows, encounter...
  • Page lxxx: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC will non boot into Windows, yous tin use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.
  • Page 81: Starting Hp Pc Hardware Diagnostics Uefi

    Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the post-obit situations: HP PC Hardware Diagnostics UEFI is not included in the preinstall image.
  • Page 82: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Just)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is likewise available every bit a Softpaq that tin be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps: Go to http://www.hp.com/go/techcenter/pcdiags.
  • Page 83 Display status information well-nigh the diagnostics run previously. ● To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: Plough on or restart the reckoner, and when the HP logo appears, press to enter Figurer Setup. Select Advanced, and and so select Settings.
  • Page 84: Bankroll Upward, Restoring, And Recovering

    You must be connected to the Internet to access the Get Aid app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You tin can use the HP Deject Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To download the tool: ▲...
  • Page 85: Restoring And Recovery

    HP Recovery media is used to recover the original operating organization and software programs that were installed at the factory. On select products, it tin be created on a bootable USB flash bulldoze using the HP Deject Recovery Download Tool. For details, see...
  • Page 86: Specifications

    Specifications Table ix-1 Computer specifications Metric U.S. Figurer dimensions Width 324.0 mm 12.76 in Depth 223.0 mm 8.78 in Height, FHD models 19.7 mm 0.78 in Height, Hard disk models 20.v mm 0.81 in Weight, solid-state drive 1591.0 k 3.51 lbs Weight, solid-state drive + hard drive 1690.0 thousand 3.73 lbs...
  • Page 87: 10 Power Cord Fix Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from whatever line voltage from 100 to 120 V ac, or from 220 to 240 V air-conditioning. The iii-usher ability cord ready included with the reckoner meets the requirements for apply in the country or region where the equipment is purchased.
  • Page 88: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table ten-1 Power string requirements for specific countries and regions Country/region Accredited agency Applicable annotation number Argentina IRAM Commonwealth of australia Austria Belgium CEBEC Brazil ABNT Canada Chile Kingdom of denmark DEMKO Republic of finland FIMKO France Germany India State of israel Italia Japan Holland...
  • Page 89 Tabular array 10-i Ability cord requirements for specific countries and regions (continued) Country/region Accredited bureau Applicable note number The flexible cord must exist Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (fifteen A, 250 V ac) configuration. CSA or C-UL marking. UL file number must exist on each element.
  • Page xc: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original impress cartridges, and rechargeable batteries. For more information almost recycling programs, encounter the HP Web site at http://www.hp.com/recycle.
  • Page 91: Index

    5 hinge encompass left TouchPad 9 spare part numbers xx power 6 electrostatic discharge (ESD) 26 HP PC Hardware Diagnostics UEFI right TouchPad 9 preventing damage 27 downloading 73 esc primal, identifying 12 starting 73 camera...
  • Page 92 (microphone) 6 ability push board USB flash bulldoze 77 removal 44, 45 recovery media spare part number 16, 44, 45 creating using HP Cloud Recovery keyboard/peak cover power push button board cable, spare part Download Tool 76 removal 68 number 16, 44...
  • Page 93 storage, product clarification 2 wireless certification label 14 arrangement board wireless, product description 2 removal 56 WLAN antenna spare part numbers 56 removal 64 system restore point, creating 76 spare part number 20, 65 WLAN antennas, identifying 8 WLAN device xiv impact control board WLAN label 14 removal 62...

Hp Pavilion X360 Can Read Two Hard Drives?

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